You are paid by the minute, for each minute spent talking on the line. The following rates apply once you have accumulated 10 calls for the pay period. Under 10 calls receives .25 per minute. Also, you are paid according to your OVERALL hold time for the two week pay period.

Current per-minute rates are as follows:

There is also a $5 bonus for EVERY call that reaches the 15-minute mark, so go slow and keep your callers on the line whenever possible.

Calls are not logged until they are completed, so a call that begins Sunday night at 11:55pm and lasts until Monday morning at 12:20am will show up on Monday's call log.

Remember: calls under one minute in length do not count against your holdtime, and you are not paid for them. Once the call passes the one minute mark, you are paid for every minute.

We and our systems are in the Eastern Time Zone (EST), so times on all reports are based on this.

Receiving Payments

The pay periods begin on a Monday and end two Sundays later. Payroll is normally complete by the following Monday or Tuesday, and we always try to get payments mailed out by that Friday. Direct Deposit will normally arrive in your account by that same Friday or the next Monday. Checks that are mailed normally take no longer than three to four days.

Normally on the Monday or Tuesday following the end of a pay period, you'll receive an email that will break down all of your calls, minutes, and any additional earnings that will be included in the upcoming payment. The first column of the report is your IC or extension number, the second is the date the call ended, third is the time the call ended, and the fourth column is the length of the call.

Payments are not issued until you have accumulated a minimum of $25 in minutes (except for final payments).

DIRECT DEPOSIT

We highly recommend Direct Deposit. Have the funds deposited directly into your checking or savings account, and you'll have them faster and with no worry, unlike if you were waiting for a check in the mail.

The form you will need to fill out for Direct Deposit can be found here. Print it and fill it out, then either scan and email, fax, or regular US mail the form along with a voided check to our Miami office. On the first line of the form, you authorize Conexanu Inc, to deposit your pay automatically... etc.

There is no need to fill out the bottom of the form unless you want the funds distributed between more than one account.

If you don't have checks for your account, you can simply fill in the numbers BUT be sure that you write VERY clearly and that your numbers are accurate! This will avoid pay delays, or the money being deposited in the wrong account.

MAILING PAYMENTS

If you'd like us to mail your payments, you don't have to do anything, but please keep us updated if you have any address changes so that your checks are not delayed. Checks will arrive in a white business envelope with a large green A in the upper left corner, from A. Garcia CPA in Miami, FL.

Please note that once we mail your payment, we have no way of tracking the envelope! While most payments are received on time and without delay, if a payment is lost in the mail, we will wait 14 days for it to turn up before stopping payment and re-issuing.

For any problems receiving payment, please contact Lesley in our Accounting office. Her email address is: conexanu@gmail.com, or call her at 305-401-8124.